Eduardo, age 39, emergency wedding adviser at BlueLink
A Honeymoon in Peril
Spain. Two young turtledoves plan to honeymoon in Bali. A dream come true… D-day: They arrive, all excited, at Paris-Charles de Gaulle airport. When suddenly, tragedy strikes: The border police inform the newlywed (who are Indian nationals) that they don’t have a visa to travel to Bali. They won’t be allowed to board the flight. Hope is lost. The diagnosis comes down: a compound fracture of the dream. The bride calls us, in tears. She begs us to find a solution so she won’t “regret the wedding.” Eduardo and his manager run additional tests to administer emergency resuscitation to the dream. They work feverishly to find a dream destination that doesn’t require a visa. Eduardo conducts in-depth research on the status of all flights using his reservation software. In close collaboration with his manager, who does a Web search on immigration conditions in various countries. This honeymoon must be saved! Eduardo puts all his talent as a customer adviser to work to help the devastated couple. He listens attentively and analyses the symptoms. He empathises with the brokenhearted bride. His benevolence and sympathy go to work to relieve the distress. Eduardo finds the solution and prescribes an idyllic week in Mauritius, a destination that doesn’t require a visa… The honeymoon is saved! Our pair of turtledoves, back from their lovers’ holiday, send a gift to the adviser, who’s proud and touched… And that’s how Eduardo saved an endangered honeymoon!